Manage your AI agent with content, not code

Running an AI agent as an organization can feel like a heavy responsibility. Naturally, you may shirk at the idea of handing your org’s system prompt to editors, but if they update your website, they should be able to update your agent too. The system prompt, like any other content, should have legal review, input from marketing, and feedback from customer support; it should be something that each editor on your team can change.
This is an excerpt. The full article is published externally.